It is only a free sample. Must pay to access all upper and lower case letters. Numbers only go up to ten, but kindergartners are expected to know numbers up to at least 20. For a child just learning to print, the program is much too demanding. The slightest error results in negative feed back. How about offering several skill levels of tracing? Also errors in tracing cause the program to crash. Yah-Trace is a better letter tracing program, but does not do numbers. Still looking for a good letter/number tracing program.